Refund Policy
Your satisfaction is our priority! If you're not fully satisfied with your purchase, our policy ensures a smooth return and refund process.
1. 7-Day Return Policy
- Return Window: Customers have 7 days from the delivery date to initiate a return.
- Condition: The item must be unused, in its original condition, and include all parts, accessories, and original packaging.
- Non-Returnable Items:
- Custom-made or personalized items.
- Products marked as "Final Sale" or clearance items.
- Items showing signs of use, damage, or alterations.
2. Return Eligibility and Requirements
- Inspection: We may request photos of the product before approving a return.
- Packaging: Items must be returned in original packaging to prevent damage.
- Original Accessories: Ensure all parts, manuals, and promotional items are included.
3. How to Initiate a Return
To start a return, email us at support@hindustandeal.com within 7 days.
- Order Number
- Reason for Return (brief description).
- Photos of the product.
We’ll review and respond within 48 hours.
4. Return Shipping
- Customer Responsibility: Return shipping costs apply unless the item is defective or damaged.
- Shipping Method: Use a trackable service with insurance.
5. Processing Returns and Refunds
- Inspection Time: 3-5 business days.
- Refund Method: Issued to the original payment method.
- Processing Time: 7-10 business days after approval.
6. Defective or Damaged Items
If your product is damaged, email us within 48 hours at support@hindustandeal.com with photos.
7. Order Cancellation
- Cancellation Policy: Cancel within 24 hours for a full refund.
- After Shipping: Follow the return process; shipping costs apply.
8. Refundable and Non-Refundable Costs
- Refundable: Product cost (minus applicable restocking fees).
- Non-Refundable: Original shipping fees, return shipping costs, restocking fees, and customization fees.
9. Contact Us
If you have any questions, reach out:
We appreciate your trust in HindustanDeal.com and are committed to ensuring your satisfaction! ❤️
